Microsoft Launches Lync. Geomant's Lync 2010-Compatible Applications to follow.

This week Microsoft showcased their impressive next generation of unified communications software. Lync Server 2010 takes over where Office Communications Server (OCS) left off, bringing with it improved features and powerful new capabilities – a detailed list of which can be found on the official Lync site.

With Lync Server 2010 poised to play an increasingly prominent role as the strategic communication platform in the enterprise, the need for additional compliance and business-focused applications to effectively manage and support this environment also evolves. Geomant’s Microsoft-endorsed portfolio of Unified Communications solutions help drive return on investment of this platform and ensure adherence to regulatory compliance requirements.

As part of Microsoft’s TAP (Technology Adoption Program) for Lync, Geomant worked closely with the Microsoft Product Team to optimize and extend its suite of UC solutions to become fully Lync Server 2010-compatible. These value-added solutions for Lync include:

• Contact Expert - a fully featured Contact Centre solution tightly integrated with Lync
• Lync Server 2010 Call Recording – a server-side call recording/archiving solution to meet compliance and quality requirements 
• SMS for Lync Server 2010 
• UC Client Accounting - a Lync Server 2010 call accounting and client billing solution 
• Geomant Presence Suite - delivering Rich Presence, Geographic Presence, and Integration of presence with Business Applications

Microsoft Lync is available in trial and becomes generally available for purchase on Dec 1. Geomant’s Lync Server applications are also currently available in beta trial and general availability will follow within 45 days of the Lync launch event.

The Geomant portfolio of UC solutions for OCS R2 is currently available as well. Contact us to learn more or visit UC-Software.com/Geomant.

Introducing BPA CRM Mobile 2010 (and upcoming BPA CRM 2010 webinars)

BPA CRM 2010, the unique and complete CRM solution built on Microsoft SharePoint, is now available as a powerful mobile application. BPA CRM Mobile 2010 is designed to display all the important CRM features and optimize the user experience on your mobile device (see quick video overview).

Key Features and Benefits

• Fully customizable with no development required
• Compatible with any mobile device including iPhone, BlackBerry, Android and more. 
• Prioritize and display only key data – relevant tasks, events and opportunities 
• Search and display all information related to a contact quickly and easily 
• Simplify processes and save time with prebuilt email templates. All sent emails are automatically stored in the CRM application 
• Eliminate synchronization – all data is accessed from the server in real-time, resulting in dramatic improvements to data security, data quality and overall performance

To properly introduce the new BPA CRM Mobile 2010 application and to further examine the value of implementing a SharePoint based CRM solution, BPA will be hosting live webinars on November 9th and 16th at 2:30pm GMT (10:30am Eastern).

You can register here for the Nov 9th session, or here for Nov 16th. Each webinar will be 45 minutes in duration and include live demonstrations of BPA CRM 2010 and BPA CRM Mobile 2010, followed by an interactive Q&A session.

Learn more about BPA Applications for SharePoint or contact us with any questions or requests.