Earlier this week Microsoft delivered exciting news regarding the next generation of their unified communications solutions. The Office Communications product family now has a new name, and a release candidate is also now widely available. We welcome Microsoft Lync (a combination of the words ‘link’ and ‘sync’) to the UC market - replacing the once anticipated Communications Sever 14 (OCS Wave ‘14’).The fresh new branding is a result of extensive customer research by Microsoft which found the simplified naming scheme to be well-received by both end users and IT pros alike. So with the release of the final edition expected later this year, Microsoft has certainly been successful in generating some buzz.
A quick look at the new branding: Office Communications 2007 product suite to Lync 2010 Release
The family: Microsoft Office Communications > Microsoft Lync
The server: Microsoft Office Communications Server 2007 R2 > Microsoft Lync Server 2010
The client: Microsoft Office Communicator 2007 R2 > Microsoft Lync 2010
The service: Microsoft Office Communications Online > Microsoft Lync Online
The web client: Microsoft Office Communicator Web Access > Microsoft Lync Web App
Microsoft Lync 2010 is touted as a single interface that unites voice communications, IM, audio, video and web conferencing into a richer, more contextual offering. Here’s a look at a few of the exciting new features:
- Location services integration
- Activity feeds
- Dial Pad Interface (for calls and voicemail)
- Recorded and transcribed Voice Mail messages
- Device Selection (allowing users to select their preferred audio device directly from the Communicator interface)
- Simultaneous Ring (forward inbound calls to specific numbers, straight to voice mail or ring at multiple numbers simultaneously)
- Contextual calls in real time (Users can enter a call subject for the recipient before initiating a call)
- Newly designed and improved Contact card
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